MyRetailIQ Platform Legal Agreement

Last updated: January 15, 2024

Welcome to MyRetailIQ! This Legal Agreement ("Agreement") governs your relationship with us and your use of our retail intelligence platform.

Acceptance of Terms

Before you register for or use the MyRetailIQ platform, please carefully review this entire document.

When you check the "I accept these terms" box, click an acceptance button, or use any part of the MyRetailIQ platform (the "Platform"), you are creating a legally binding contract with RadiusComm Inc. ("RadiusComm", "MyRetailIQ", "we", or "our"), the developer and operator of the MyRetailIQ Platform and a subsidiary of RadiusComm.com.

By accepting this Agreement, you confirm that:

  1. You are at least 18 years old
  2. If you're representing a company or organization, you have proper authority to bind that entity to this Agreement
  3. You consent to digital agreements rather than requiring physical signatures
  4. You understand this is a legal contract with real obligations

If you cannot meet these requirements or do not agree with any part of this Agreement, you must not use the Platform.

1. What Is MyRetailIQ?

MyRetailIQ is a specialized retail intelligence platform ("Platform") that helps businesses improve customer engagement, optimize inventory management, enhance store operations, and leverage data-driven insights. The Platform is offered as a cloud-based subscription service through our website at myretailiq.com and is a flagship product of RadiusComm.com.

The Platform includes:

  • Our proprietary retail analytics software
  • All features and tools accessible through your account
  • Educational materials, documentation, and resources
  • Customer support services as defined in your subscription
  • All content, visuals, reports, dashboards, and interactive elements
  • Our APIs and developer tools (where applicable)

MyRetailIQ combines AI technology, retail expertise, and data analytics to transform how businesses understand and respond to customer behaviors and market trends.

2. Your Subscription Rights

When you subscribe to MyRetailIQ and comply with this Agreement (including paying all applicable fees), we grant you a limited right to use our Platform during your subscription period.

This right is:

  • Non-exclusive (we can grant others the same rights)
  • Non-transferable (you can't sell, lease, or give it to others)
  • Revocable (we can terminate it if you breach this Agreement)
  • Limited to the specific subscription level you've purchased

For business subscribers, your subscription covers only the number of authorized users specified in your subscription plan. Each authorized user requires their own account credentials, and sharing accounts is prohibited.

We provide different subscription tiers, each with varying features, limitations, and price points. Your specific rights and restrictions are determined by your chosen subscription level as detailed in your order confirmation or subscription plan.

Data Collection and Analytics

Our Platform collects usage data and analytics to improve performance and user experience. By using MyRetailIQ, you consent to:

  • Collection of user interaction patterns
  • Storage of this data on our secure servers or with our authorized cloud providers
  • Analysis of aggregated, anonymized usage data
  • Sharing of relevant usage reports with designated account administrators

As an organization, you are responsible for obtaining appropriate consent from your authorized users for this data collection, in compliance with applicable laws.

3. Platform Usage Boundaries

To maintain the integrity of our Platform and protect all users, you agree not to:

Access Limitations

  • Share your account credentials or allow unauthorized access
  • Exceed your authorized user count without upgrading
  • Attempt to bypass subscription limitations or security measures
  • Access the Platform through automated scripts without our express permission

Technical Restrictions

  • Reverse engineer or decompile any part of the Platform
  • Modify, adapt, or create derivative works from our software
  • Circumvent any security features or access limitations
  • Introduce malicious code or attempt to exploit vulnerabilities
  • Extract substantial portions of our database using automated means

Competitive Limitations

  • Use the Platform to develop competing products
  • Benchmark or analyze our Platform for competitive purposes
  • Scrape or systematically collect our content or data structures

Content Restrictions

  • Upload illegal, harmful, or infringing material
  • Use our Platform to distribute spam or unwanted communications
  • Publish material that violates others' rights or our content policies
  • Misrepresent your identity or relationship with us

Legal Compliance

  • Use the Platform for any unlawful purpose
  • Violate export control or sanctions regulations
  • Falsify information or impersonate others

Violation of these boundaries may result in temporary or permanent restriction of your access to the Platform, without refund of subscription fees.

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Contact Information

For questions about these terms, contact us at:

  • Email: legal@myretailiq.com
  • Address: Wayne, Pennsylvania 19087, United States