MyRetailIQ Privacy Commitment

Last updated: January 15, 2024

At MyRetailIQ, a flagship product of RadiusComm.com, we believe that transparency about data practices builds trust. This Privacy Commitment explains how we handle information when you use our retail intelligence platform.

We've designed this document to be straightforward and readable, not just a legal checkbox. We encourage you to read it completely to understand how your information flows through our systems and what rights you have.

By using MyRetailIQ, you're acknowledging that you understand and accept these practices. If you don't agree, please discontinue use of our platform.

Information Ecosystem

What We Collect

Essential Account Information

  • Business profile (company name, industry, size)
  • Administrator contact details
  • User authentication credentials
  • Subscription and billing information

Retail Intelligence Data

  • Store performance metrics (if shared)
  • Inventory movement patterns
  • Customer behavior analytics
  • POS integration data (when enabled)
  • Supply chain metrics
  • Forecasting parameters

Platform Usage Information

  • Feature utilization patterns
  • Session duration and frequency
  • Configuration preferences
  • API call patterns (for developer accounts)
  • Report generation and dashboard preferences

Technical Data

  • Device signatures
  • Connection parameters
  • Geographic region indicators
  • System performance metrics
  • Error reports and debugging information

How Information Flows Through Our System

Your data journey with MyRetailIQ typically follows this path:

  1. Collection Point: Data enters our system through direct input, API connections, integrated POS systems, or automated monitoring tools.
  2. Processing Stage: Raw data is validated, analyzed, and transformed into actionable retail intelligence.
  3. Storage Phase: Information resides in secure, encrypted databases with appropriate access controls.
  4. Application Layer: Processed insights are presented through dashboards, reports, and alerts within your account.
  5. Retention Period: Information is maintained according to our data lifecycle policy, with different retention schedules based on data type and purpose.
  6. Eventual Disposition: When no longer needed, data is securely deleted or permanently anonymized.

How We Use Your Information

Your information fuels several important functions in our retail intelligence ecosystem:

Core Platform Operations

  • Delivering personalized retail insights and recommendations
  • Generating forecasting models and trend analysis
  • Powering inventory optimization algorithms
  • Creating comparative benchmarks against anonymized industry data
  • Maintaining platform security and preventing unauthorized access

Business Relationship Management

  • Processing subscription payments and managing account status
  • Communicating important service updates and platform changes
  • Providing technical support and troubleshooting assistance
  • Delivering educational content related to retail intelligence
  • Measuring customer satisfaction and platform effectiveness
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Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@myretailiq.com
  • Mail: RadiusComm Inc., Attn: Privacy Team
  • Address: Wayne, Pennsylvania 19087